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Need some help

 
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The Gunner
Admiral


Joined: 02 Nov 2005
Posts: 159
Location: India!!!!!!!!!!!!!!!

PostPosted: Sat Mar 31, 2007 6:11 pm    Post subject: Need some help Reply with quote

Yo, guys,

I'm doing my final research paper on e-commerce, and we've been asked to identify an e-commerce site that is 'non-user friendly and non-satisfactory'. We're supposed to do a report on it and suggest improvements and all. The problem is, I can't find a site that's bad enough. The shittier the site is, the better for us - more to criticise and suggest, get it? - You guys know any? Remember, the worse it is, the better!
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Carcharodon Carcharias

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Gunner's Fan Site for Claw changed to:

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Grey Cat
Admiral


Joined: 02 Nov 2005
Posts: 550
Location: Australia

PostPosted: Tue Apr 03, 2007 10:25 pm    Post subject: Reply with quote

MacMall is pretty bad, just read some user reviews on PriceRunner.

Quote:
THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD ORDERING ONLINE. I HAD ORDERED A 27" LCD THE WEDNESDAY BEFROE THANKSGIVING. MONDAY I CHECK MY ACCOUNT TO FIND THAT I WAS CHARGED TWICE AND APPARENTLY MY ORDER NEVER DID GO THROUGH. THE CUSTOMER SERVICE WAS SO POOR I CANCELLED MY ORDER! FIRST OF ALL THEY CHARGED MY ACCOUNT TWICE - IN TWO DIFFERENT AMOUNTS - FOR THE SAME PRODUCT AND NEVER GAVE AN EXPLANATION WHY. THEN WHEN I CALLED TO COMPLAINED I WAS TOLD I WAS WRONG THAT THEY COULDN'T FIND MY ORDER, THAT I GAVE THE WRONG INFORMATION AND THIS WAS WHEN I COULD ACTUALLY TALK TO A LIVE PERSON. THE TELEPHONE CONNECTION WAS SO BAD (I WAS CALLING FROM A LAND LINE NOT A PROBLEM ON MY END!) I COULD BARELY UNDERSTAND WHAT THE CUSTOMER SERVICE REP WAS SAYING. I WAS PUT ON HOLD, I WAS HUNG UP ON AND HAD TO CALLED BACK 3 TIMES ONLY IN THE END TO CANCEL MY ORDER. I WILL NEVER BUY FROM THEM AGAIN. ABSOLUTELY A HORRIBLE EXPERIENCE.

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The Gunner
Admiral


Joined: 02 Nov 2005
Posts: 159
Location: India!!!!!!!!!!!!!!!

PostPosted: Thu Apr 05, 2007 10:28 am    Post subject: Reply with quote

I found another site by searching through Pricerunner, called pcmall.com. It must be related to Macmall, 'coz the designs are similar, and it sucks. My paper was the thickest one on the pile today. Thanks a bunch.
_________________
Carcharodon Carcharias

Most cats have Claws, so don't blow in their face just because they make a funny face.

Gunner's Fan Site for Claw changed to:

www.captainclaw.ne1.net
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View user's profile Send private message Send e-mail Visit poster's website
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